Shopping Guide

◆ Before your purchase

If you would like to register as a member (free of charge), complete the procedures found here: [Member Registration Page]. Your password is very important. Please choose a password that others cannot easily guess.

◆ Choosing a product

On the product details page, choose your color, size, and quantity and click the Add to cart button. Note that products added to the shopping cart will be deleted automatically after a certain amount of time.

◆ Logging in

Members are asked to log in before making purchases. Log in using the registered email address and password. If you are already logged in, you may skip this page and advance to the next page. If you are not yet registered, sign up on the [Member Registration Page].

◆ Product prices and payment

Please pay the price (including tax) shown on each item and the total shipping cost. The payment methods available are:

  • Credit Card (Visa, MasterCard, AMEX, Discover)

  • PayPal

  • Google Pay

  • Apple Pay

All prices displayed on this site are tax included.

◆ Shipping

  • Shipping Time (USA): Orders are delivered within 3-5 business days after production.

  • Tracking Information: You will receive tracking details as soon as your order is shipped, allowing you to follow every step of the delivery.

Custom duties may be charged depending on the destination.

We take pride in handling every aspect of production and shipping with precision and care, delivering directly from our facilities to your door.

◆ Credit cards

We accept major credit cards: Visa, MasterCard, AMEX, Discover. Purchases are processed securely using SSL encryption and are charged upon shipping confirmation. No additional fees are applied to credit card payments.

◆ PayPal

You can use PayPal for payment, linked to your account. Please note that PayPal may not be available for certain limited edition items.

◆ Google Pay & Apple Pay

You can use Google Pay and Apple Pay for seamless transactions. Ensure your account is registered and configured in advance.

◆ If you are away when the product is delivered

If you are away when the product is delivered, the delivery company will leave a notice. You can have the product delivered by arranging a delivery time during the delivery period. If you do not contact the contact point indicated on the notice, or if your address information is unclear, the product will be returned automatically.

◆ If your order is not delivered

Please contact us if your order is not delivered during the period indicated above.

Contact information: E-mail: support@ohpgraphics.com Please provide your order number when contacting us.

◆ Exchanges and returns

We only accept returns or exchanges if the product delivered is not what you ordered or is defective. Please notify us of the order number and details of the return or exchange at support@ohpgraphics.com within seven days after delivery of the product. We will bear the shipping costs in such cases.

◆ Cooling-off period

Note that the cooling-off period does not apply to online sales, as they qualify as mail-order sales.

◆ Purchase history

You can view your past purchases on the Purchase History Page after logging into your account.

◆ If you lose your password

If you have lost your password, visit the Lost Password page to receive a password recovery email.

◆ Changing member information

Membership information may be changed on the Change Member Information page.

◆ Security

Our site uses Secure Sockets Layer (SSL) encryption to ensure the security of your data. All information, such as credit card details entered on our site, is kept secure through encryption.

◆ Recommended Environment

We recommend using the latest versions of Google Chrome, Safari, or Firefox for the best experience. Cookies must be enabled for member registration and login.